Mother Plumbing & Renovation SDN. BHD.

First and foremost, this review is meant to be a fair, truthful review without prejudice.

I was searching for a contractor in 2022 to do some minor renovations for my house (re-piping, renovate bathroom & repair roof leaking) when I came across Mother Plumbing & Renovation S/B in Google. Noted the good rating & hence decided to give it a try.

The renovation completed in Apr Iast year, I must say Mobarak is very good at piping work, nevertheless not so for tiling work as well as roof repair. He may have some other good tiler but the one who did my bathroom was certainly not skillful enough as a number of wall tiles were not well-aligned.

For roof repairs, there was an issue where the sound of rain water can be heard dropping onto the ceiling board during heavy rain but Mobarak was not able to identify the cause of the leak and request for him to come and inspect during rain was rejected, so the issue was not resolved. Eventually, I ended up engaging another contractor to repair the leak.

The last job done by Mobarak was in Dec 2022 (9th month into the 1 year warranty) where he came to replace a piece of tile fell off from the side of a concrete top in the bathroom. Before he left, he told me non-jokingly that he’s going back next day to Bangladesh for good and he even showed me the air ticket he bought. Thus I was really surprised to see a review made by someone in Jan 2023 for a recent job done by him.

In conclusion, I think 3.5 would be the fair rating for overall work done but since there’s no such selection, I will go for 3. Moving forward, hope this contractor is determined to deliver better service for all his valued customers.

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My response to contractor’s reply on Oct 24, 2023.

The contractor made a confession that he “has not left Malaysia from then to till now”, then what was his intention of telling me that he’s returning next day to Bangladesh for good when there was still 3 more months to go before the warranty expires (if not to evade responsibility)?

And I’m really puzzled that he said he only did for me roof leaking & painting and even claimed there is a due amount of RM900. As I mentioned in my earlier review, main jobs I engaged him was for re-piping, bathroom renovation and roof leaking; and I had already made full payment promptly to Mother Plumbing & Renovation S/B upon completion of works, else you think he will keep quiet until now (ie 1½ years later after job done). THEREFORE, I strongly refute the statements he made. Unless he has mistaken me for another customer, he is literally making a false accusation against me.

I hope he is not purposely saying all this to confuse the readers (trying to cover up for his reputation) otherwise he will certainly lose my respect.

Mubarak did a good job and sorted the leak from the toilet in a very timely manner. Pricing was reasonable and he was professional. Thank you.