Hik Technology Sdn Bhd
⭐4.9 ( 123 Reviews )
Address: 93B, Jln BP 7/2, Bandar Bukit Puchong 2, 47120 Puchong, Selangor, Malaysia
Overview of Hik Technology Sdn Bhd
Hik Technology Sdn Bhd delivers dependable, high-quality service with a strong focus on customer satisfaction. With a 4.9-star rating and more than 123 verified reviews, they’ve earned a reputation for being prompt, professional, and detail-oriented.
Serving 93B, Jln BP 7/2, Bandar Bukit Puchong 2, 47120 Puchong, Selangor, Malaysia and surrounding areas, the team handles every job with care—whether it’s a one-time project or ongoing service. Clients appreciate their hassle-free process, reliable results, and friendly approach that keeps everything running smoothly.
To book a service, get more information, or connect with a team member, call +60 3-2386 6088 or visit http://www.hiktech.com.my/ today.
Locations & Maps
Address: 93B, Jln BP 7/2, Bandar Bukit Puchong 2, 47120 Puchong, Selangor, Malaysia
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FAQs About Hik Technology Sdn Bhd
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Operating Hours:
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
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I recently had CCTV and door lock systems installed, and I’m extremely satisfied with the service. The team was professional, completed the installation service on time. Much appreciate Mr Jacky and team for following up closely with me. The team also took the time to explain everything thoroughly. Overall, I highly recommend their services for anyone looking to enhance security.
Noticed a problem with my CCTVs (can’t get the video live and playback footage). Called the Helpline and was connected to Jacky who was courteous and very prompt with response and action. That was on Monday and a technician came on Wednesday afternoon to solve the problem. Jason the technician was calm and very professional and fixed the problem within an hour or so. Very happy with the service and glad to know there is good after sale service for HIK products going forward.
Sales promise anything also can do. When installer came, say cannot do this settings, cannot do this function etc. Even their own installer complained about their sales team. No choice but to settle with them for exchange of longer warranty. 2 months in use, one of the device have issue. Ask Hik Tech to come check and realize it was device issue. This device was at a less uses door, so barely used it. 2 weeks already has passed, everyday chase their sales, but keep saying no update. Waiting for warranty team…. Not sure how reliable are they.
Side note: one of the settings their installer said cannot do, I have managed to find online and do the settings by myself. I guess their technicians are not well trained as well.
Amazing, amazing, amazing !!1, the CCTV playback problem had been resolved without hassle at all. Thanks a lot again Mr Jacky for your fast follow-up action. My high appreciation also extend to Mr Con of Technical Dept who had done a great job. Have a nice weekend !!
Kind, punctual, quick, and efficient—I’m very satisfied with the work.